Trinity College Dublin
Trinity College Dublin

Managing Difficult Conversations

The Lir National Academy of Dramatic Art Trinity Technology and Enterprise Campus, Pearse Street, Dublin

Difficult conversations within the workplace are a reality for most people today – especially those who work in HR, Management and client facing roles. Whether it’s an employee appraisal, a disciplinary procedure, resolving employee conflicts or handling a sensitive customer service issue – this workshop will equip your team with the communication skills required to …

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